Two generations. One phone number.
Erik Halvorsen started with one truck in 1994. His son Nate runs it today, same number, same promises.
In 1994, Erik Halvorsen left a big HVAC company because he was tired of being told to sell people systems they didn't need. He bought a used van, painted his name on the side, and started taking calls from his kitchen in Maryville.
Thirty years later, there are 12 trucks and 18 techs, and his son Nate runs the business. Not much else has changed. Every tech is paid a salary, not commission. Every customer gets the price before the work starts. And when you call, a person answers.
We're not the biggest company in East Tennessee, and we don't plan to be. We'd rather be the one your neighbors recommend.
Old house, cramped crawlspace. Tech didn't complain once and left it cleaner than he found it.
Repair was quick and fairly priced. They were about 20 minutes past the window but texted ahead and took the $50 off without me asking.
Been a Comfort Club member for six years. They call me to schedule, show up on time, and I haven't had a breakdown since.
First house, first tune-up. The tech explained everything and showed me how to change the filter. Joined the Comfort Club on the spot.
Honest about whether to repair or replace a 14-year-old heat pump. Gave me both numbers and let me decide. No pressure at all.
Our upstairs was always 6 degrees hotter. They found crushed ducts in the attic. Fixed for a fraction of what another company wanted for a new unit.
Furnace went out the night before Thanksgiving. Nate's crew had it running the next morning and didn't charge holiday rates. That's how you keep a customer for life.
Got three quotes. Halvorsen wasn't the cheapest, but they were the only ones who measured the house. New system's been perfect, and our bill dropped about $40 a month.
AC quit on a Saturday in July. Tech was here in two hours, showed me the bad capacitor, told me the price before he touched anything. Cool house by dinner.
Pick how you pay.
Spring and fall tune-ups, 15% off repairs and priority scheduling. Cancel anytime.
Everything in Monthly, paid once a year.
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